Job Description

UrbanStyle Outfitters is seeking a customer-focused and energetic Retail Sales Associate to join our storefront team in Chicago. As the face of our brand, you will play a key role in delivering an exceptional shopping experience, understanding customer needs, and ensuring high levels of customer satisfaction and store performance. This position requires excellent interpersonal skills, a proactive mindset, and the ability to thrive in a fast-paced retail environment.

Job tasks and Responsibilities

Customer Service Greet customers warmly and assist with product selection Answer questions about products, services, pricing, and availability Handle returns, exchanges, and customer concerns with professionalism Sales & Store Operations Drive sales through product knowledge and upselling techniques Meet or exceed daily and weekly sales goals Operate point-of-sale (POS) systems to process transactions accurately Merchandising Replenish inventory and maintain visual merchandising standards Set up promotional displays and signage as directed Keep shelves, counters, and store areas clean and organized Team Collaboration Work as part of a team to achieve store targets Communicate effectively with supervisors and team members Participate in team meetings and ongoing training sessions Loss Prevention & Compliance Monitor store activity to prevent theft or damage Follow company procedures and safety standards at all times Documentation Assist with inventory counts and stock audits Record customer feedback and report issues as needed

Skills and experience

Customer Service: Strong interpersonal skills and a friendly attitude. Sales Techniques: Ability to persuade and upsell effectively. Tech Savvy: Basic knowledge of POS systems and inventory tools. Communication: Clear verbal communication with customers and team. Organizational Skills: Ability to multitask and prioritize in a fast-paced environment. Problem-Solving: Handle customer issues calmly and efficiently.

Job benefits

• Health insurance

Other Details

Job type: Permanent

You must have: N/A

What kind of License is Required?: N/A

Travel position?: yes

Job Language: English

Employment type: full time

Work schedule: Monday thru Friday

Standard shifts: Day shift

Additional shifts: N/A

Job is in person: yes

This postion is online(Fully Remote?): no

Experience level: beginner

Work authorization: n/a

Education: Bachelors

How are hours distributed to work: Fixed

What are you willing to pay for this position?: $15,000 - $25,000 Year

How often do you want to issue payment for this position?: Year

Job responsibilities: Customer Service Greet customers warmly and assist with product selection Answer questions about products, services, pricing, and availability Handle returns, exchanges, and customer concerns with professionalism Sales & Store Operations Drive sales through product knowledge and upselling techniques Meet or exceed daily and weekly sales goals Operate point-of-sale (POS) systems to process transactions accurately Merchandising Replenish inventory and maintain visual merchandising standards Set up promotional displays and signage as directed Keep shelves, counters, and store areas clean and organized Team Collaboration Work as part of a team to achieve store targets Communicate effectively with supervisors and team members Participate in team meetings and ongoing training sessions Loss Prevention & Compliance Monitor store activity to prevent theft or damage Follow company procedures and safety standards at all times Documentation Assist with inventory counts and stock audits Record customer feedback and report issues as needed